Below are the component reports of the 2017 Purchasing Card Benchmark Survey Results. Please click on the title of the report in order to read a brief description and then click the button on the right to add it to your cart. If you were a participant in this survey, or if you would like to place a bulk order, please contact Professor Palmer directly for more information (Richard.Palmer@RPMGresearch.net).
This report provides data on a wide range of important topics associated with successful purchasing card use, as follows:
The Enduring Appeal and Foundation of Purchasing Card Value
Respondents
rate the level of value attained from purchasing cards across a variety
of financial and process-improvement measures. Users identify
purchasing card to be most preferred among other payment methods across
various payment criteria. The Report highlights that the value attained
from purchasing cards is largely driven by the actions of management in
the categories of acceptance, control, and (use of) technology.
Purchasing Card Spending in the U.S. and Canada
The
growth of purchasing cards is discussed between 2014 and 2016, and as
projected through 2021. Factors influencing growth are measured
including: the adoption of EAP (or virtual cards), mobile technology
used in the procurement process, and the use of cards within
e-procurement software.
Key benchmark statistics are provided for
purchasing card programs, such as: Monthly spending per organization,
per employee, per card, and per transaction; monthly transactions per
card, the card-to-employee ratio, and the percentage of transactions of
differing amounts paid by purchasing cards.
Cost Savings, Value Creation, and Benefits from Purchasing Card Use
The
value created by purchasing cards is documented by way of staffing
reduction/reassignment, transaction cost savings, cycle time savings,
vendor discount improvement, increases in working capital, increased
spend transparency, rebates, and elimination of petty cash accounts and
cash advances. Additionally, the value created by purchasing cards can
have a direct financial impact on a corporation’s net income and market
valuation.
Program Progress and Potential
The current
level of purchasing card use among various categories of goods and
services is assessed, as well as the potential for greater card spending
(and associated benefits) through the capture of more spending
categories and a larger percentage of spending within each category paid
with cards.
Electronic Accounts Payable
The current
level of EAP adoption is discussed, as well as its impact on purchasing
card programs, and the potential for market expansion.
Suppliers and Purchasing Cards
The
level of supplier acceptance of purchasing cards is shown via the
number of suppliers and the percentage of an organization’s supplier
base paid with card. Additional topics include: (a) the impact of
increased card acceptance, (b) card benefits received by a supplier for a
p-card transaction for use in acceptance negotiations, (c) actions
taken by respondents to incentivize suppliers to accept cards, and (d)
enablement strategies in place and their impact on p-card programs. The
Report also discusses purchasing card use with suppliers outside of the
U.S. and Canada.
Best Practices
The 2017 edition of the
Purchasing Card Benchmark Survey examines best practices of outstanding
purchasing card programs and sheds light on continuing market trends.
Specifically, the report includes the impact on card programs from card
distribution, spending limits, mandates, supplier enablement strategies,
technology integration, expanded card toolkit options, and more.
How to Improve the Program and On-Board a Virtuous Cycle
Simply
put, greater card benefits are derived from greater card use. A set of
nine action items are provided to assist struggling programs in
improving their use of p-cards and obtaining the promised card value.
Common barriers to p-card program growth and expansion are observed, as
well as suggestions to overcome them.
“One Card” and Other Wallet Items
The
prevalence of “one card” programs (one card used for all business
expenses including travel) and its impact on organizations is examined,
as well as the current status of card programs, other than p-card, in
place.
Fraud, Misuse, and Barriers to Purchasing Card Program Success
As
in previous years, the level of card misuse (policy violations, fraud,
and misrepresented business spending) is assessed. The Report shows the
prevalence of card misuse to be very low, and its impact to be
financially insignificant compared to the cost savings and benefits
derived from p-card use. Respondents provide some actions taken to
reduce the potential for card misuse.
Price : $ 2499
This report provides data curated for purchasing card administrators (PCAs), and deals with the choices surrounding card program management. Specifically, topics discussed include norms for employee resource commitment, training and communication policies, receipt and documentation archival practices, program evaluations and performance monitoring, the use of mandates, spending limit management, electronic transaction controls and other risk management activities, card issuer communications, and the progress of data integration and completeness.
Price : $ 399
This report presents data that relate to the role that card issuers play in purchasing card program success. Trends over the past nine years of the customer ratings of the importance of and satisfaction with the financial relationship with the card issuer, customer service and support, card issuer technology, data capture, data integration, and reporting software are examined for insights to enable issuers to evaluate their progress and plot specific improvements to meet customers’ needs.
Price : $ 399
This report presents benchmark data points for Fortune 500-Size corporations, including: average number of plastic purchasing cards; card-to-employee ratio; average monthly p-card spending; the percentage of transactions paid with p-cards; spending per transaction; monthly transactions per card; spending per card; and the percentage of active cards in a typical month.
We also present data related to program governance and control, specific to Fortune 500-Size corporations. The report includes the level of employee, top management, and supplier acceptance of p-cards, average spending limits and management thereof, use of electronic transaction controls, auditing, training and communication policies, use of technology to enhance the procurement process (mobile devices, e-procurement software, data integration, receipt retention, and web-based applications), card issuer relationship management, and more.
Price : $ 399
This report presents benchmark data points for Large Market corporations,including: average number of plastic purchasing cards; card-to-employee ratio; average monthly p-card spending; the percentage of transactions paid with p-cards; spending per transaction; monthly transactions per card; spending per card; and the percentage of active cards in a typical month.
We also present data related to program governance and control, specific to Large Market corporations. The report includes the level of employee, top management, and supplier acceptance of p-cards, average spending limits and management thereof, use of electronic transaction controls, auditing, training and communication policies, use of technology to enhance the procurement process (mobile devices, e-procurement software, data integration, receipt retention, and web-based applications), card issuer relationship management, and more.
Price : $ 399
This report presents benchmark data points for Middle Market corporations, including: average number of plastic purchasing cards; card-to-employee ratio; average monthly p-card spending; the percentage of transactions paid with p-cards; spending per transaction; monthly transactions per card; spending per card; and the percentage of active cards in a typical month.
We also present data related to program governance and control, specific to Middle Market corporations. The report includes the level of employee, top management, and supplier acceptance of p-cards, average spending limits and management thereof, use of electronic transaction controls, auditing, training and communication policies, use of technology to enhance the procurement process (mobile devices, e-procurement software, data integration, receipt retention, and web-based applications), card issuer relationship management, and more.
Price : $ 399
This report presents benchmark data points for Small Market corporations, including: average number of plastic purchasing cards; card-to-employee ratio; average monthly p-card spending; the percentage of transactions paid with p-cards; spending per transaction; monthly transactions per card; spending per card; and the percentage of active cards in a typical month.
We also present data related to program governance and control, specific to Small Market corporations. The report includes the level of employee, top management, and supplier acceptance of p-cards, average spending limits and management thereof, use of electronic transaction controls, auditing, training and communication policies, use of technology to enhance the procurement process (mobile devices, e-procurement software, data integration, receipt retention, and web-based applications), card issuer relationship management, and more.
Price : $ 399
This report presents benchmark data points for States and State Agencies (large, mid-size, and small), including: average number of plastic purchasing cards; card-to-employee ratio; average monthly p-card spending; the percentage of transactions paid with p-cards; spending per transaction; monthly transactions per card; spending per card; and the percentage of active cards in a typical month.
We also present data related to program governance and control, specific to States and State Agencies. The report includes the level of employee, top management, and supplier acceptance of p-cards, average spending limits and management thereof, use of electronic transaction controls, auditing, training and communication policies, use of technology to enhance the procurement process (mobile devices, e-procurement software, data integration, receipt retention, and web-based applications), card issuer relationship management, and more.
Price : $ 399
This report presents benchmark data points for Cities and Counties (large, mid-size, and small), including: average number of plastic purchasing cards; card-to-employee ratio; average monthly p-card spending; the percentage of transactions paid with p-cards; spending per transaction; monthly transactions per card; spending per card; and the percentage of active cards in a typical month.
We also present data related to program governance and control, specific to Cities and Counties. The report includes the level of employee, top management, and supplier acceptance of p-cards, average spending limits and management thereof, use of electronic transaction controls, auditing, training and communication policies, use of technology to enhance the procurement process (mobile devices, e-procurement software, data integration, receipt retention, and web-based applications), card issuer relationship management, and more.
Price : $ 399
This report presents benchmark data points for Colleges and Universities (large, mid-size, and small), including: average number of plastic purchasing cards; card-to-employee ratio; average monthly p-card spending; the percentage of transactions paid with p-cards; spending per transaction; monthly transactions per card; spending per card; and the percentage of active cards in a typical month.
We also present data related to program governance and control, specific to Colleges and Universities. The report includes the level of employee, top management, and supplier acceptance of p-cards, average spending limits and management thereof, use of electronic transaction controls, auditing, training and communication policies, use of technology to enhance the procurement process (mobile devices, e-procurement software, data integration, receipt retention, and web-based applications), card issuer relationship management, and more.
Price : $ 399
This report presents benchmark data points for School Districts (large, mid-size, and small), including: average number of plastic purchasing cards; card-to-employee ratio; average monthly p-card spending; the percentage of transactions paid with p-cards; spending per transaction; monthly transactions per card; spending per card; and the percentage of active cards in a typical month.
We also present data related to program governance and control, specific to School Districts. The report includes the level of employee, top management, and supplier acceptance of p-cards, average spending limits and management thereof, use of electronic transaction controls, auditing, training and communication policies, use of technology to enhance the procurement process (mobile devices, e-procurement software, data integration, receipt retention, and web-based applications), card issuer relationship management, and more.
Price : $ 399
This report presents benchmark data points for Not-for-Profit organizations (large, mid-size, and small), including: average number of plastic purchasing cards; card-to-employee ratio; average monthly p-card spending; the percentage of transactions paid with p-cards; spending per transaction; monthly transactions per card; spending per card; and the percentage of active cards in a typical month.
We also present data related to program governance and control, specific to Not-for-Profit organizations. The report includes the level of employee, top management, and supplier acceptance of p-cards, average spending limits and management thereof, use of electronic transaction controls, auditing, training and communication policies, use of technology to enhance the procurement process (mobile devices, e-procurement software, data integration, receipt retention, and web-based applications), card issuer relationship management, and more.
Price : $ 399
Price : $ 4999
The 2017 Purchasing Card Global Benchmark Survey Results (the “Report”) is RPMG Research Corporation’s inaugural edition of the Purchasing Card series for organisations located outside of the United States and Canada. The report analyses the responses of card users from eleven different card issuers regarding purchasing card value, spending patterns, growth potential, supplier acceptance, and card misuse. Additionally, where applicable comparisons to U.S. and Canadian card programmes are made to highlight the cultural and organisational differences among global programmes. Key topics discussed in the global report are summarised below.
The Global Perspective on Purchasing Card Value and Benefits
Global respondents rate the level of value attained from purchasing cards across a variety of financial and process-improvement measures, including simplifying the purchasing process; increasing procurement efficiency; reducing the number of petty cash accounts and cash advances; reducing labor costs associated with processing transactions; improving working capital/cash flow; and improving spend transparency. The value attained from purchasing cards is largely driven by the actions of management in the categories of acceptance, control, and (use of) technology.
The Report analyses major benefits of card use (transaction cost savings, increased working capital, process simplification, and procurement cycle time savings) from the global card programme perspective.
Global Purchasing Card Spending Norms
Average purchasing card programme benchmark statistics are provided to assess the level of p-card use in regions outside of the U.S. and Canada. Data points discussed include monthly spending per organisation, per employee, per card, and per transaction; monthly transactions per card, the card-to-employee ratio, and the percentage of transactions of differing amounts paid by purchasing cards.
The benchmarks are also provided for specific global segments including (a) Europe and the United Kingdom, and (b) Asia and the Asia-Pacific region.
Global Growth Potential
Global respondents estimate the expected growth of conventional p-card spending (plastic, ghost, and cardless accounts) through 2021. Furthermore, based on current capture and penetration of spending with purchasing cards, global programmes have significant growth potential.
Supplier Acceptance of P-Cards Outside of the U.S. and Canada
The current state of supplier enablement is assessed for global card programmes, as well as the impact proactive actions have on card acceptance and purchasing card value.
Card Misuse among Global Programmes
The level of card misuse (policy violations, fraud, and misrepresented business spending) among global card programmes is assessed. The data shows the prevalence of card misuse to be very low, and its impact to be financially insignificant compared to the cost savings and benefits derived from p-card use.
Price : $ 499